BPO Exclusive Representees
What is Exclusive Representees?
A personal representative, provided as a service to a company in the United States by a near shore BPO (Business Process Outsourcing) company, is an individual who acts as a liaison between the company and its customers or clients. This representative is responsible for handling a variety of tasks related to customer service, including answering inquiries, resolving issues, and providing guidance on products or services.
The main advantage of using a near shore BPO company to provide personal representatives is that it allows for more cost-effective operations while maintaining high-quality customer service. Near shore BPO companies typically operate in countries that are geographically close to the United States, such as Mexico or the Caribbean, which allows for easier communication and collaboration.
Personal representatives provided by BPO companies are often highly trained in customer service and communication skills. They are required to have a strong command of English and may receive additional language training depending on the needs of the company they are serving. They are also trained to use the specific tools and software used by the company, as well as to follow the company’s protocols and procedures.
Personal representatives may work remotely or in an office setting, depending on the arrangement between the BPO company and the client. They may communicate with customers through a variety of channels, including phone, email, and chat. They are typically available during regular business hours, but may also work outside of those hours if required by the client.
Overall, personal representatives provided by near shore BPO companies are an effective way for companies to provide high-quality customer service while reducing costs and increasing efficiency.
Personal Call Center Representative
Representatives
Daily hours
Hours per week
Cost per hour
1
12
48
$12.00
2
8
40
$10.00
3
10
40
$9.00
Representatives available 24/7
For 4 or more representatives fill up the form below to get a quote.
