Call assist and forward can provide several benefits to businesses, including:

1. Improved customer experience: Call assist and forward can provide customers with a fast and convenient way to get the information they need and connect with the appropriate person or department.
2. Increased efficiency: By automating the call answering and forwarding process, businesses can reduce the need for manual intervention, improving efficiency and reducing costs.
3. 24/7 availability: Call assist and forward can provide customers with access to information and support 24/7, improving the overall customer experience and increasing customer satisfaction.
4. Customization: Call assist and forward can be customized to meet the specific needs of a business, providing a tailored solution that meets the unique requirements of the business.
5. Scalability: Call assist and forward can be easily scaled up or down to accommodate changing call volumes, making it a flexible solution for businesses of all sizes.

Overall, call assist and forward is a useful service for businesses looking to improve their customer experience, reduce costs, and manage calls efficiently. By implementing a call assist and forward system, businesses can provide a better customer experience, improve efficiency, and achieve their sales and marketing objectives.